Frequently Asked Questions

Do you accept insurance?

We accept insurance out-of-network. Please refer to the back of your insurance card or contact your insurer with questions about deductibles and co-insurances. We are unable to conduct benefit checks on your behalf. Medicaid, Medicare and EPO plans do not cover therapy with us at this time.

Do you participate in Employee Assistance Plans?

Yes! You may qualify for up to 25 free sessions. Check with us to see if your employer participates.

What are your fees?

Sessions with Massiel or Felicia : $200

Sessions with Nadine: $250-$400+

Sliding scale sessions are available with proof of income. For immediate, low-cost therapy in NJ, please visit

Do I have to submit my own claims?

No. We will bill your insurance for you.

What does the free 15-minute consult entail?

Consults are the time for both of us to determine whether we would be a good fit to work together. Consultations are not therapy sessions, so please keep that in mind.

Is therapy in person or virtual?

Both! We encourage in-person sessions but also offer HIPAA-compliant teletherapy.

What is your cancellation policy?

Appointments are billed in full if not cancelled within 24-hours of your session. These are not billable to insurance and are the client's responsibility.

What is incident-to billing?

Incident-to billing allows a group practice to submit insurance claims for sessions provided by associates when a supervisor is on site. Not all insurances allow incident-to billing.

How many sessions will I need?

We recommend weekly sessions to start with. Once we've got a handle on things, we can discuss a frequency that would be best for your needs. We do not schedule more than 2 weeks between sessions unless you are on a maintenance schedule.

Still have questions? Please fill out the contact form below and we will be in touch within a few business days.